GRS Recruitment are working in close partnership with a well-established online company based in central Limassol. Our client is looking for a motivated and dynamic Account Manager to join their team. This company has been established in Cyprus for over 5 years and is a leading provider in online gaming content and gaming platforms. If you would like to apply for this role, we look forward to receiving your CV today.
MAIN DUTIES AND RESPONSIBILITIES
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Be the primary point of contact, build and manage long term close relationships with a portfolio of allocated B2B clients.
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Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
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Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.
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Take part in negotiating, creating and executing joint marketing campaigns with the B2B client
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Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
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Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
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Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements.
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Work towards achieving the individual targets and reaching the department KPIs.
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Analyse B2B client services and traffic patterns to advice on customer growth.
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Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
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Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships.
CANDIDATE PROFILE
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Experience in the industry will be considered an advantage.
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Portfolio management experience will be considered an advantage.
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Proficient user of MS Office tools.
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Excellent written and verbal command of the English language.
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Attention to detail and quality of work.
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European citizenship.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.