GRS Recruitment is excited to present an excellent opportunity for an Account Manager to join an esteemed IT company based in Nicosia. Our client is seeking a dedicated professional with a strong background in account or VIP management within the IT sector. This is a great chance to grow and advance your career in a dynamic environment that values innovation and customer satisfaction. If you feel you have the necessary skills, please apply today for this office based role in Nicosia.
MAIN DUTIES AND RESPONSIBILITIES
- Serve as the primary point of contact for a portfolio of B2B clients.
- Build strong, trust-based relationships and maintain regular communication to anticipate client needs and address any concerns.
- Advocate for client interests internally, ensuring that solutions are properly prioritized and communicated.
- Gather client requests and liaise with internal teams to ensure timely and accurate delivery of services or solutions.
- Monitor project milestones, provide status updates to clients, and proactively manage expectations.
- Collaborate with clients to understand their business goals and identify new ways our solutions can support their success.
- Present strategies and recommendations for product/service enhancements that drive mutual growth.
- Develop account plans that outline client objectives, key initiatives, and metrics for success.
- Track and report on client satisfaction, project progress, and opportunities for expansion.
CANDIDATE PROFILE
- Exceptional interpersonal skills to connect with diverse stakeholders—from technical teams to executive leadership.
- Ability to confidently articulate complex ideas in a clear, concise manner.
- Strong written and verbal communication skills in English.
- Organizational skills to keep track of multiple requests from multiple clients.
- Adept at anticipating client needs, preventing issues, and quickly resolving challenges that arise.
- Driven to refine processes and improve both client and internal outcomes.
- Marketing-related experience will be considered an asset.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.