Accounts and Back Office Representative

icon Limassol
icon Forex



GRS are working closely with one of the top online trading companies. Committed to create the best and most transparent trading experience for retail and institutional clients alike, our Client offers cutting edge trading platforms, low latency connectivity and superior liquidity. For their team in Limassol, they are currently seeking to recruit an Accounts and Back Office Representative. The successful candidate must have at least 6 months of experience within the forex industry, fluency in Arabic and English languages and flexibility to work on a rotational shift pattern. You will be verifying KYC diligence and monitoring and investigating incoming deposit transactions. This is an amazing opportunity for someone who wants stability and development. 
  • Initial due diligence on clients’ accounts
  • Verification and monitoring of Know Your Customer documentation
  • Monitoring and subsequently investigating incoming deposit transactions
  • Processing of client inter account / profile transfers
  • Assisting clients with their Accounts related queries via email
  • Monitoring and approval of IB commission related withdrawal/transfer requests
  • Providing Support team additional Accounts related information / feedback relating to client’s requests
  • At least 6 months of experience in Back Office/Customer Support role within a Forex company
  • Excellent knowledge of Excel and other Microsoft Office tools
  • Flexibility in rotating shifts Monday to Friday 8:00am - 4:00pm & 4:00pm to 12:00 (midnight)
  • Excellent written and verbal communication skills
  • Fluency in English language at a professional level
  • Attention to detail and good organizational skills
  • Open minded team player and willingness to learn
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
  • A high level of professionalism and personal integrity
  • Medical Insurance
  • Provident Fund
  • Daily Catering (lunch & early dinner)
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Nikoletta Constantinou, at the following email address quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
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    23 January 2023
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  • 594
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