Arabic/English Customer Service Agent

icon Malta
icon Sales & Marketing
JOB DESCRIPTION

Ref#1276

 

A young and vibrant, high-tech company are looking for an Arabic/English Customer Support Officer to join their customer service team in Malta. You will use your skills and talents in being responsible for assisting customer queries, resolving issues, and taking pride in being a part of the Company’s success. The ideal candidate will be fluent in Arabic and English and, ideally, have experience in a similar role. If you have the required skills and experience, please send your CV for this Malta based Arabic/English Customer Support Officer role.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Assist customers via e-mail, live chat, and telephone
  • Enjoy problem-solving
  • Manage customer accounts (passwords etc.)
  • Support the KYC department
  • Work together with your team to reach customer service-related targets
CANDIDATE PROFILE
  • Fluent written and spoken English & Arabic
  • Experience in a similar environment considered an asset
  • Excellent communication skills
  • Willing to work evening and night shifts. 
BENEFITS
  • Young & diverse team;
  • Career opportunities;
  • Health benefits;
  • Flexible working hours;
  • Lots of team events
  • Investing in the team with training and development
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Laura Constantinou, laura@grsrecruitment.comquoting the above job reference or call +356 2778 0664 for further information.
 
Job Summary
  • icon
    4 October 2021
  • icon
    Permanent
  • 1276
  • laura@grsrecruitment.com