GRS is working together with a leading Fintech software provider offering comprehensive software solutions to financial institutions across the globe and is recruiting a Business Relationship Manager for their Nicosia offices. The successful candidate will maintain relationships with existing and new clients. If you have proven work experience and are ready for the next step in your career, please send us your CV today!
MAIN DUTIES AND RESPONSIBILITIES
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Understand customer needs and develop plans to address them
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Understand the industry and best practices
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Resolve customer problems quickly and effectively
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Train clients on products and system
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Manage relationships, help to prioritize bugs and new features for development
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Forward upselling and cross-selling opportunities to the sales team
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Promote high-quality sales, supply and customer service processes
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Gain solid knowledge of competitors
CANDIDATE PROFILE
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Proven experience as a Relationship Manager
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Knowledge of customer relationship management (CRM) practices
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Experience in sales or customer service is preferred
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Problem-solving attitude
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Excellent communication and training skills
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Aptitude for fostering positive relationships
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Teamwork and leadership skills
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Customer-oriented mindset
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BSc/BA in Banking and Finance or Business Administration or similar field
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Ability to travel to visit clients worldwide
COMPANY BENEFITS
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Eleni Kyriakou, eleni@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.