Our client, a leading Forex Trading company based in Nicosia, is seeking a dedicated Business Development Representative to join their dynamic team. As a Business Development Representative, you will be responsible for supporting clients’ trading and investing activities on our platform. You will work in an international environment, introducing traders and investors to a premium multi-asset platform. Your focus will be on providing exceptional customer services (no investment advice).
DUTIES AND RESPONSIBILITIES
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Manage the entire onboarding process, from first contact to active trading
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Assist in the collection of KYC (Know Your Customer) and AML (Anti-Money Laundering) documentation during the onboarding process
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Build and maintain long-term relationships with clients by delivering high-quality support and excellent service
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Respond to client inquiries regarding our trading products and platform features
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Assist clients with account management and platform navigation (no investment advice)
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Maintain accurate records of all client communications and activities for audit and regulatory reporting purposes
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Collaborate closely with teams across London, New York, Cyprus, Sofia, Melbourne, and Hong Kong
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Consistently meet and exceed team targets and KPIs
CANDIDATE PROFILE
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Ideally, you have successfully completed a commercial apprenticeship or a degree, preferably in finance or a related field
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You communicate confidently and professionally at all levels, with excellent French (business fluent) and good English skills – both on the phone and via email
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You have a passion for financial markets and solid foundational knowledge in this area
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You enjoy working with clients and have a strong customer service orientation
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You take pride in high-quality work, are proactive in learning new topics independently, and know when to ask the right questions
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You are able to react quickly and solve problems in real-time
COMPANY BENEFITS
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Hybrid working model – 3 days in our Nicosia office, 2 days remote
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Comprehensive training and onboarding in CFDs, equities, and customer support
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International career opportunities within the Group.
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Alex Evangelides, alex@grsrecruitment.com quoting the above job reference or call +357 25 3427 21 for further information.