Client Onboarding Assistant

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#3416

 

GRS Recruitment are working in partnership with one of the fastest growing Forex and CFD brokers worldwide. Our client offers instant access to multiple markets, a choice of platforms, transparent execution, tight spreads, flexible leverage and superior customer service. For this client we are searching a Client Onboarding Assistant to join their team. If you are looking for a next step within the Forex Market and are looking to join one of the fastest growing firms, reach out to Hayley at GRS Recruitment today for more information.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Complete KYCAML verification checks on new account applications
  • Assist regional offices with onboarding processes and procedures
  • Assess and approve client payments, liaising with the Finance Department when necessary
  • Assist with daily reconciliation and back-office processes
  • Preparing various daily/weekly/monthly reports, related to clients’ funds and balances and other metrics
  • Resolving any discrepancies in a timely manner liaising both internally and externally
  • Sending accounts’ statements upon request
  • Assist with PSP, Bank and Liquidity Providers cash and balance reconciliations
  • Managing and good communications with other internal departments
  • Help to improve operational processes
  • Adhere to relevant internal policies and procedures
  • Process compensations, bonuses and various adjustments to client accounts
  • Participate in various projects including CRM, website, client/IB portals development and configuration
CANDIDATE PROFILE
  • Experience working in a data entry role desired but not essential
  • Flexibility in working practices to ensure all deadlines are met
  • Good communication and experience in customer service skills
  • Self-motivated and confident with high attention to detail
  • Ability to work on several tasks at once while meeting deadlines
  • Effective time management and a good team player
  • Excellent verbal and written communication skills in English
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    5 May 2022
  • icon
    Permanent
  • 3416
  • hayley@grsrecruitment.com