Customer Relations Officer

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icon Banking & Finance



A leading financial institution which offers Investment & Custody services is looking for a competent Customer Relations Officer to join their Customer Support Team within the Corporate Banking team in Malta. The position is mainly focused on duties relating to Client Relationship Management and the performance of due diligence on existing customers, whilst ensuring AML obligations are met. The perfect candidate will have at least 1 years’ experience in a similar role and a degree in Banking and Finance or a relevant qualification. If you have the required skills and experience, then GRS look forward to receiving your CV for this Malta based Customer Relations Officer role.
  • Collaborating with applicants and Introducers of Business for the purpose of maintaining existing Bank Account for Corporate Entities and/or Fund Structures
  • Customer relationship management – assisting customers with general queries and/or directing their queries to the relevant department within the Bank
  • General relationship management with customers to promote the efficient use of services offered by the Bank including, the taking of deposits, card services, foreign exchange and online banking
  • Perform any other operational task required for the general set-up of existing accounts
  • Client research through various media and with various counter parties or information outlets
  • Assist in the redaction and maintenance of processes and procedures.
  • Bachelor’s Degree in Banking and Finance or relevant qualifications
  • Experience in a similar role within a Bank, Financial Institution or a Corporate Services Provider will be considered an asset
  • Good IT knowledge
  • Capable of managing clients’ requirements accurately and efficiently
  • Hands on with can do attitude
  • Practical understanding of workflow analysis and planning
  • Proactive, focused and able to plan and consistently meet deadlines
  • Strong command of English, both verbal and written
  • Able to work in a team and willing to learn new skills
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Laura Constantinou, quoting the above job reference or call +356 2778 0664 for further information.
Job Summary
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    19 April 2021
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  • 773