GRS are working in partnership with a leading international bank who are seeking to recruit a Customer Service Officer to join their growing team in Limassol. The successful candidate will have strong communication and interpersonal skills, be detail-oriented, and demonstrate excellent customer service capabilities. This is an excellent opportunity for a professional with 1–2 years of experience, preferably within the banking sector, to develop their career in a supportive and structured environment.
MAIN DUTIES AND RESPONSIBILITIES
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Serve as the first point of contact for clients, managing their banking needs, promoting products and services, resolving inquiries, and addressing any issues.
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Maintain accurate client records in the bank’s systems, ensuring all necessary documentation is obtained and updated.
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Prepare and provide client confirmations, bank statements, and other relevant documentation.
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Assist with general administrative and operational tasks as required.
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Support adherence to AML regulations and internal procedures.
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Aid with basic accounting tasks and manual payments on behalf of clients.
CANDIDATE PROFILE
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Bachelor’s degree in finance, Accounting, Business Administration, or related field.
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1–2 years’ experience in banking operations or back-office functions.
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Fluent in English and Greek; Arabic is an advantage.
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Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
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Strong teamwork and interpersonal skills.
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Customer service oriented with a professional approach.
COMPANY BENEFITS
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Competitive monthly salary with 14 salaries annually.
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Opportunity to work in a professional, international banking environment.
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Working hours, Monday to Thursday: 08:00 – 15:30 & Friday: 08:00 – 15:00.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman, ross@grsrecruitment.com quoting the above job reference or call +357 25 342 736 for further information.