GRS Recruitment are working in partnership with an online brand in Limassol who are searching for a caring and customer focused individual to join the Brand team as a Customer Service Support officer. The successful candidate will have a clear and confident telephone manner with solid MS office Skills. Full training is provided for this role and no experience is required. This position will be working on a rotational shift including night shifts and weekends. If this sounds like the role for your please send your CV for this Limassol based Customer Service Support officer.
MAIN DUTIES AND RESPONSIBILITIES
- In charge of making sure that the customers in your market are having a top-notch experience
- Caring for new customers and make sure they are having a great experience
- Creating individualized campaigns and communicating them to the customers by phone, emails and SMS.
- Providing help to customers experiencing problems in the payment process
- Going the extra mile to engage customers
CANDIDATE PROFILE
- An extensive training package is provided by the company.
- Fluency in one of the following languages: English, French or Dutch
- Excellent writing and communication skills
- Ability to multitask and self-manage your workload
- Ability to work shifts
- Ability to work independently as well as being a team player
- Positive attitude
- Result oriented
- Computer literate
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
