GRS Recruitment is excited to announce a fantastic opportunity for a remote based skilled Customer Success Manager (CSM). You’ll manage relationships with SSPs and DSPs, driving growth and optimizing partnerships. A relationship builder with strong technical, analytical, and problem-solving abilities, you’ll work closely with cross-functional teams, attend business summits, and deliver solutions to meet partners' needs. Native-level English and excellent presentation skills are essential. This position is fully remote, allowing you to work from the comfort of your own home while collaborating with a passionate team.
DUTIES AND RESPONSIBILITIES
-
Develop and grow key accounts with top SSP/DSP partners.
-
Manage day-to-day interactions with clients to ensure retention and identify upsell opportunities.
-
Collaborate across departments (Sales, Product, and Support) to enhance customer success.
-
Maintain a technical understanding of our products to ensure they meet industry needs.
-
Represent the company at international business events.
CANDIDATE PROFILE
-
3-4 years in Customer Success within ad tech – a must.
-
Strong communication, relationship-building, and organizational skills.
-
Proven ability to meet retention and growth targets, using analytical insights.
-
Experience with the Ad Tech eco system
-
Familiarity with DSP/SSP platforms and IN-APP ecosystems is a must. .
-
Bachelor’s degree in Business Administration, Marketing, or relevant experience
COMPANY BENEFITS
-
Flexible working hours and a fully remote work environment.
-
Opportunities for professional growth and development within the company.
-
A collaborative and supportive team culture.
-
Competitive salary and performance-based incentives.
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
