Customer Success Specialist

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#4344

 

On behalf of our client, a long-established company, operating within the Fintech Industry with global offices, GRS Recruitment are looking for a Customer Success Specialist to join their Limassol based team on a hybrid working model. The successful candidate will be handling incoming and outgoing communication from the companies’ clients in the EMEA region. If you believe you have the necessary set of skills for this Limassol based Customer Success Specialist role, GRS Recruitment are looking forward to hearing from you today.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Engage proactively with the company’s clients on a regular basis to improve the relationship and expand the company’s network
  • On-board and support your clients throughout their client journey
  • Managing product campaigns to provide new ideas and solutions to the company’s clients
  • Engage with customers providing confidence in the company’s solutions and enhance continued customer loyalty
  • Maintaining and updating client records in the company’s CRM systems
  • Assisting clients and escalate their queries to the relevant departments
 
CANDIDATE PROFILE
  • Holder of University Degree in Business Administration, Finance, or in any other related field.
  • Fluency in the English language, both written and verbal
  • Strong communication skills
  • Travel may be required (depending on COVID-19 guidelines at present)
  • Excellent time management skills
  • Excellent organizational skills
  • Team-player
 
COMPANY BENEFITS
  • Attractive remuneration package
  • Bonuses based on performance
  • Hybrid working model
  • Covered petrol expenses
  • Working hours: 08:00-17:00
 
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    22 September 2022
  • icon
    Permanent
  • 4344
  • Ioulia@grsrecruitment.com
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