Customer Support Officer

icon Limassol
icon Sales & Marketing
JOB DESCRIPTION

Ref#4722

 

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A long-established global company operating in the maritime industry are working in partnership with GRS Recruitment to hire a Customer Support Officer for their Limassol based team. The successful candidate needs to be able to work calmly under pressure and demonstrate strong communication skills.  GRS looks forward to receiving your CV for this Limassol based Customer Support Officer, today!
 
MAIN DUTIES AND RESPONSIBILITIES
  • Receive enquiries through various media and process those to the invoicing stage.
  • Coordinate with the Company’s Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
  • Responsible for the execution and implementation of the complete flow of operations.
  • Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.
  • Maintain the most efficient implementation of the ISO Systems as per Company’s standards.
  • Create and control all manual filing systems and relevant office paperwork.
 
CANDIDATE PROFILE
  • BSc in Shipping, Maritime or any other related field will be considered as an advantage.
  • Ability and flexibility to work in a dynamic environment with tight deadlines.
  • Excellent organizational, communication and teamwork skills.
  • Ability to manage multiple responsibilities at once.
  • Fluency in Greek and English, both written and verbal
  • Strong communication skills, both written and verbal
  • Computer literate. 
  • Pleasant and approachable personality
 
COMPANY BENEFITS
  • 14th salary
  • Provident Fund
  • Meal Allowance
 
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call +357 25 342720 for further information.
Job Summary
  • icon
    29 January 2024
  • icon
    Permanent
  • 4722
  • Ioulia@grsrecruitment.com