Customer Support Representative

icon Nicosia
icon Sales & Marketing
JOB DESCRIPTION

Ref#321

 

A licensed online gaming company based in Nicosia, are working with GRS to recruit a Customer Service Representative to join their rapidly expanding team.  The successful candidate will have previous experience in a call centre environment and will be fluent in both Greek and English with the willingness to work rotating shifts.  Our client is offering an excellent remuneration package including a 13th salary and an enthusiastic environment working in the city centre of Nicosia.  If you have the necessary skills and experience, we look forward to receiving your CV for this Nicosia based Customer Service Representative position.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Deal directly with clients’ queries over chat system, e-mail and phone
  • Answer client’s requests
  • Promote products and services to clients
  • Optimise customers’ satisfaction
  • Interact with other departments as necessary to meet client’s needs
  • Maintain professionalism at all times
 
CANDIDATE PROFILE
  • Fluency in Greek and English both verbal and written
  • Previous experience in a Call Centre environment
  • Immediately available
  • Able to work on shifts including weekends and public holidays (7 am – 3pm, 3pm – 11pm, 11pm – 7am)
  • Excellent customer communication skills
  • Proven experience of using computers and software
  • Good typing skills
  • Reliable, hardworking and punctual
  • Team player
 
COMPANY BENEFITS
  • 13th salary
  • Excellent working environment
 
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Zoe Andreou, zoe@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.

Job Summary
  • icon
    12 April 2021
  • icon
    Permanent
  • 321
  • zoe@grsrecruitment.com