GRS Recruitment are working with a payment solutions provider, looking to recruit a Customer Support Representative for their offices in Nicosia. The successful candidate will be doing reconciliations of client accounts and assisting with the smooth operation of the department. If you are an ambitious individual, looking to grow in a developing organization, then apply now for the Payments Officer position now.
MAIN DUTIES AND RESPONSIBILITIES
-
Customer Consultation on company products
-
Responding to customers inquiries via e-mail, phone and chat
-
Maintaining solid customer relationship by handling their questions and concerns with speed and professionalism
-
Communication with the other departments of the company in order to provide guidance to the clients
CANDIDATE PROFILE
-
Fluent in English and Russian, all in writing or verbally.
-
Exceptional communication & soft skills, as well as problem-solving skills
-
Multitasking
-
Effective communication both orally and written
-
Basic Computer knowledge
-
Ability to work in rotating shifts and availability to work overtime when/if required. Shifts might include weekends.
-
Work experience in customer support or similar position
-
Pleasant personality and good team player
-
Knowledge of additional languages, such as Polish, Greek will be considered as an advantage
-
Experience in Zendesk will be considered as an advantage
COMPANY BENEFITS
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Eleni Kyriakou, eleni@grsrecruitment.comquoting the above job reference or call
+357 25 342 720 for further information.