On behalf of our client, an internationally established Forex brokerage, GRS are seeking to recruit a Spanish Speaking Customer Support Specialist to join their growing team in Limassol. If you have experience in a similar position and are fluent in Spanish, we look forward to seeing your CV today for this Customer Support Specialist position.
MAIN DUTIES AND RESPONSIBILITIES
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Effectively handle new and existing client base and customer support via chat, email and phone
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Resolve any issues by clarifying the customer’s requests
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Excellent customer service and complaints handling
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Servicing applicants by providing product and service information and resolving problems through our customer support platform.
CANDIDATE PROFILE
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Passion for solving customer issues in a fast-paced environment
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Advanced proficiency in written and spoken Spanish
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Structured and process-oriented
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Ability to learn new technologies quickly
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Multitask and work independently
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Experience working with Zendesk or similar ticket management tool
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Ability to work in shifts
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Peter Michael, at the following email address
peter@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.