Customer Support Team Leader

icon Limassol
icon Sales & Marketing
JOB DESCRIPTION

Ref#4388

 

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GRS Recruitment is working in close partnership with a growing brand in Limassol who are searching for a Customer Support Team Leader. The successful candidate will have previous experience in a senior role. If this sounds like it could be the role for you, please reach out to Hayley Buckle at GRS Recruitment for more information.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Leading a team of 8-10 members
CANDIDATE PROFILE
  • Fluent English is essential.
  • 2-3 years of Customer service experience in the financial industry(forex) is highly preferred
  • A second language is advantageous, preferably multilingual skills in French, German, Arabic, Spanish, Portuguese, Italian, Japanese and Chinese
  • Decision-making skills will be an added advantage
  • Ability to stay calm when customers are stressed or upset
  • Experience working with customers is strongly desired
  • Availability to work in rotating shifts
  • Must have full rights to stay and work in Cyprus
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    11 November 2022
  • icon
    Permanent
  • 4388
  • hayley@grsrecruitment.com
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