GRS Recruitment are working in partnership with a well-established and growing Marketing Firm with their HQ in Limassol and are currently searching for a talented Onboarding Manager to join their Team . The successful candidate will be responsible for management and supervision of the day-to-day operations of the registration process on specified projects. You will manage one other team member and have liaison with clients confirming their information and following the inhouse KYC Procedures and Policies. If this sounds like the role for you, we would love to speak to you ASAP.
MAIN DUTIES AND RESPONSIBILITIES
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Serve as project manager for all advance, onsite, and post show registration activities for several events per year
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Work closely with the development team to develop functional and efficient registration systems
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Vet attendees and address actions required to lead to an approved status
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Communicate team responsibilities, target dates, project status and resource needs
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Manage on-site registration for events including training staff and volunteers, setting up registration equipment, offering customer service and quick decisions for any attendee registration issues that may arise while on site
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Monitor registrations, send reminders, run reports and work with teammates to make sure every detail has been covered.
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Preparing and circulating reports by collecting and analyzing information
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Resolve customer complaints via phone, email, or social media.
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Constantly evaluate the registration process and recommend any adjustments necessary
CANDIDATE PROFILE
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Experience in a similar role will be considered an advantage
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Experience in a KYC role will be considered an advantage
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Knowledge at fintech and Forex industry is required
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle,
hayley@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.