French Speaking Customer Support Representative

icon Limassol
icon Sales & Marketing
JOB DESCRIPTION

Ref#12

 

An innovative service provider who specialise in providing tailor-made solutions to the iGaming industry, are working with GRS to hire a French Speaking Customer Support Representative. Based in their newly established Limassol offices, the successful candidate must be fluent in French and English with a passion for Customer Service and flexible to work shifts. If you are looking for the next step in your career and would like to work within a dynamic and professional environment, send us your CV today!
 
MAIN DUTIES AND RESPONSIBILITIES
  • Respond to players via live chat & emails
  • Document and delegate in-game bugs and other issues
  • Troubleshoot new issues directly with our players
  • Interact with various departments (VIP, marketing…) to improve gameplay for players
  • Extra tasks upon request (call campaigns, translations…)
CANDIDATE PROFILE
  • Passion for Customer Service
  • Fluency in French and English at a professional level
  • Excellent problem-solving abilities
  • Strong understanding of gaming
  • Available to work on a shift basis (5 Days/Week Monday to Sunday, 40h. per week, Shifts can start at 9AM, 10AM, 12:30PM and 14:45PM)
COMPANY BENEFITS
  • Our Client offers a competitive salary package including discretionary bonus, training and medical fund alongside with lots of workspace perks such as breakfast and lunch twice per week and regular team events.
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Nikoletta Constantinou, nikoletta@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
 

 

Job Summary
  • icon
    8 April 2021
  • icon
    Permanent
  • 12
  • nikoletta@grsrecruitment.com