On behalf of our client, a new hospitality firm based in Larnaca, GRS are seeking to recruit a Front Office Manager to join their team. The successful candidate will have at least 3 years’ experience in a hotel front office supervisory role. If you are looking for an opportunity to join a growing hospitality firm and believe you have the relevant qualifications, then we look forward to receiving your application for this Larnaca based Front Office Manager role.
MAIN DUTIES AND RESPONSIBILITIES
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Ensure front desk is tidy and has all necessary stationery and material
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Train, supervise and support the team, including receptionists, security guards and reservations
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Schedule shifts
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Ensure timely and accurate customer service
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Handle complaints and specific customers’ requests
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Troubleshoot emergencies
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Monitor stock and order office supplies
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Ensure proper mail distribution
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Monitor office budget and lease with GM
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Keep updated records of office expenses and costs
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Ensure company’s policies and security requirements are met
CANDIDATE PROFILE
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Proven work experience as a Front desk manager or Reception manager
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Hands on experience
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Management skills, ability to lead and motivate their team
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Thorough knowledge of customer service, office management and basic bookkeeping procedures
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Proficiency in English and Greek (oral and written)
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Solid knowledge of MS Office, particularly Excel and Word
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Excellent communication and people skills
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Good organizational and multitasking abilities
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Problem-solving skills
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High School diploma; additional certification is a plus
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3+ years of supervisory experience in front office management, or other similar position in a 4 or 5-star hotel.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.