GRS are working with a CySEC regulated Forex company looking to recruit a German speaking Client Specialist for their offices in Limassol. The successful candidate needs to have an understanding of the financial markets and tools to provide solutions to client queries. If you are looking for a new challenge, apply now!
MAIN DUTIES AND RESPONSIBILITIES
-
Assist clients with account opening procedure and deposit
-
Identify the potential clients’ needs/issues and present the Company’s products and services
-
Collaborating with internal departments to facilitate client needs
-
Address clients’ queries and provide timely and efficient solutions
-
Provide technical support to clients in relation to the platform, website and account opening procedure
-
Keeping accurate and organised records pertaining to the clients KYC
-
Provide educational information to potential clients with respect to the financial markets. This will involve inter alia
CANDIDATE PROFILE
-
Excellent knowledge of German and English Languages, written and verbal is a must
-
Basic understanding of policies, protocols and guidelines of the Financial Regulator
-
Ability to work under pressure and reach personal targets
-
Understanding the financial market, financial tools and market jargon
-
Excellent listening, negotiation and presentation abilities
-
University /College or other degree will be preferred
-
Experience delivering client-focused solutions to customer needs
-
Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail
-
Adaptability and strong problem-solving skills
-
Ability to build rapport and collaborate with others within the company and externally
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Eleni Kyriakou, eleni@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.