A dynamic Financial Institution is looking for a German Speaking Customer Advisor to join their diverse team in Malta. Your skills will be utilized in providing great customer assistance for their customers in Germany. The perfect candidate will be fluent in German and English and have great customer service skills. If you feel you have the necessary skills and experience for this role and wish to join a great company which offers superb career prospects, then we look forward to receiving your CV for this Malta based German speaking Customer Advisor role.
MAIN DUTIES AND RESPONSIBILITIES
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Help clients fill out their loan applications
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Assisting customers with their loan repayment plans
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Answering the questions by phone, chat, SMS or email
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Improve customer satisfaction to increase sales
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Always focus on the customer
CANDIDATE PROFILE
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You love helping people and have a real passion for making customers feel special
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Written and oral negotiation skills in German / English
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You are goal-oriented and competitive
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You enjoy working in an international company Experience in working with customers over the phone is an advantage, but not a must.
COMPANY BENEFITS
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call
+356 2778 0664 for further information.