Our client, a Scandinavian company with offices in seven locations around the world, providing content moderation solutions to leading online marketplaces, dating sites, and sharing economy services are now seeking a German-speaking Content Moderator to join their Malta team. In this role, you will be working for one of the largest German online marketplaces so being tech savvy and having attention to detail is very important and must speak and write fluent German. This is an exciting company that believes in promoting and developing you as well as the importance to be social and have fun in the workplace. If you believe you have what it takes and want to take your first step into a digital world, GRS look forward to receiving your CV for this Malta-based German Speaking Online Content Moderator role.
MAIN DUTIES AND RESPONSIBILITIES
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Responsible for monitoring all user-generated content (e.g. sales ads) of the online marketplace.
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While reviewing online content, you keep an overview of the guidelines of the respective online market, such as the correct categorization of offered articles or the prevention of spam and duplicates.
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Protect users from fraud, cyber-bullying, or counterfeiting and prevent trade with illegal products.
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Understand and remain knowledgeable of client policies and guidelines
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Review online advertisements with high pace and accuracy
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Evaluate and make decisions in accordance with defined policies and guidelines
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Report and provide feedback on trends, common end-user mistakes and questions to managers, in a timely manner
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Escalate violations of client policies and instances of fraud using internal tools and processes
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Escalate concerns relating to user Trust & Safety to internal teams
CANDIDATE PROFILE
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Fluent in written and spoken German is essential
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Good knowledge of English is desirable
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High level of engagement
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Team player
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Able to work independently and with minimal supervision in a fast-paced environment
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Previous experience in an operating, customer support, or e-commerce environment is desirable (training is provided)
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Flexible and reliable
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Strong computer skills
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Willing to work shifts, including late shifts (Can be from home)
COMPANY BENEFITS
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A hybrid working environment in Malta. This role can be done fully remotely between your home in Malta or the work office.
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Career opportunities within management or expert field.
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Additional vacation days.
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Free fruit, tea and coffee if you prefer working in the office.
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Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight!
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Free day transport to the office from certain areas within Malta.
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Team performance bonus and working from home allowance,
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Corporate discounts for gym memberships, shops and taxis.
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Private Health Insurance, eye care tests, health, and well-being professional support.
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Refer a friend bonus scheme.
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Comprehensive training and constant feedback.
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Fun events, great colleagues, and a fresh, playful workplace with a variety of cultures.
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Table tennis in the office where you can play with your colleagues during break time.
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Relocation packages for international applicants.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Gabriella Hansson-Boe, Gabriella@grsrecruitment.com quoting the above job reference or call
+356 27780664 for further information.