Head of Back Office

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#4565

 

GRS Recruitment is working with a new and growing Financial Firm in Limassol who are searching for a Head of Backoffice to join their team. The successful candidate will manage and handle the administration of the department and implement internal procedures for the department. If this sounds like the role for you, please reach out to Hayley Buckle at GRS Recruitment for more information today.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Preparing Backoffice manuals, terms & conditions, contracts, procedures, policies
  • Analyze on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
  • Provide support to the Finance department in regards to client payments, reconciliations, monthly and yearly reporting and any other tasks as required
  • Liaise with other departments to escalate and resolve all client issues in a timely manner
  • Responsible for recruitment, training, assigning tasks, scheduling shifts and coaching of team members
  • Identify and address problems and opportunities for improving systems, aiming to upscale department’s performance
  • Manage the processing and monitoring of all customer deposits and withdrawals in a timely manner
  • Reporting suspicious transactions to the compliance department
CANDIDATE PROFILE
  • Experience in a similar position
  • Deep knowledge of KYC principles, reconciliation of client funds
  • Extensive experience in working with PSPs
  • Familiar with CRM systems
  • Familiar with IB portals
  • Knowledge of MT4 /MT5 Platforms/Managers
  • Fluency in English
  • Attention to details
  • Team player and proactive individual
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    5 December 2022
  • icon
    Permanent
  • 4565
  • hayley@grsrecruitment.com
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