Head of Corporate Training

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#1044

 

A well-established CySEC regulated Forex company with global operations, are currently working with GRS to recruit the Head of Corporate Training to join their dynamic team in Limassol.  The successful candidate must excellent knowledge in using iSpring and/or Articulate 360 and/or ITProTV to prepare the automated training material and must be fluent in English.  If you are looking for a challenging opportunity to join one of the most reputable Forex companies in Limassol, we are looking forward to receiving your application for this Limassol based Head of Corporate Training role. 
 
 
MAIN DUTIES AND RESPONSIBILITIES
  • Automate and centralize new employee training and knowledge to focus on revenue generating business tasks 
  • Ensure a high level of quality for our centralized corporate educational and training content 
  • Develop training courses for new employees with corresponding testing modules for Conversion agents, Retention agents, Retention Team leaders, Conversion team leaders, VIP sales managers, partner sales managers, and other company roles across all departments as needed
  • Develop all content to be used to educate partners like IBs and Affiliates
  • Course material must cover topics such as general company and HR information, best sales practices, correct use of the call scoring system, use of CRM and reporting
  • Ensure to train the new employees to use the correct CRM statuses to define the client lifecycle
  • Develop training modules explaining compliance rules and ensure that all training material is compatible with local compliance and regulations by broker
  • Develop annual employee assessment tests regarding product knowledge and sales specific knowledge
  • Develop short education videos and text modules to ensure employees are up to date on key internal
and external changes
  • Assign training and testing modules and track the progress of their successful completion
  • Coordinate translation and localization of content for various business units. 
 
CANDIDATE PROFILE
  • Proven experience in using either iSpring and/or Articulate 360 and/or ITProTV
  • Must have excellent skills in Coursera, PiiQ, LinkedIn Learning, Udemy for Business, Pluralsight, Articulate Storyline, Google Classroom, Adobe Captivate, Adobe Presenter, Canvas, or a similar solution
  • Excellent command of English both verbal and written
  • Ability to handle multiple tasks and tight deadlines
 
COMPANY BENEFITS
  • Competitive salary based on experience and qualifications
  • Annual bonus based on performance
  • Health insurance
  • 22 days annual leave
  • Discount card scheme
  • Training and career development
  • Annual parties and events for team bonding
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Zoe Andreou, zoe@grsrecruitment.comquoting the above job reference or call +357 25 342 720 for further information.
 
Job Summary
  • icon
    22 April 2021
  • icon
    Permanent
  • 1044
  • zoe@grsrecruitment.com