Head of e-Commerce

icon Remote
icon Sales & Marketing
JOB DESCRIPTION

Ref#1104

 

An international online retail company, with existing clientele in the UK and members of the team in Australia, Czech Republic, Israel and Taiwan are working with GRS to recruit a Head of e-Commerce to join their team.  For this role you have the opportunity to work fully remotely, and you will be responsible for the e-Commerce function of the company.  The successful candidate must have proven experience in e-Commerce management and must be fluent in English both verbal and written.  If you are looking for an exciting opportunity to join a growing company, we are looking forward to receiving your application for this Head of e-Commerce role.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Ensure that all product data is on the company’s website including images, descriptions, product detail, and prices
  • Manage the overall critical path to get product information and photography on to the site on time and ensure all involved teams within the business are aware of deadlines.
  • Ensure that all the back-end office work is done to maximize merchandising opportunities (such as attribute compilation for onsite filtering purposes)
  • Overall management of e-Commerce stock and involvement in the commercial plan for growth
  • Maximize the profit contribution of e-Commerce sales through effective management of stock levels and accurate forecasting of sales
  • Liaise with the buying teams to supply web exclusive styles, GWPs, and offers
  • Ensure inventory availability in advance of planned site launches, updates, marketing campaigns and promotional activity
  • Coordinate and communicate pricing changes to the web team and the customer service team
  • Identify and report on trends in trading performance and develop sales forecasts for peak trading periods online
  • Monitor and measure site performance, while using this to make recommendation and improve performance
  • Use Google Analytics, HubSpot, MailChimp to understand the customer experience
  • Measure online conversion and identify tactics internally and with third parties to improve conversion rates
  • Provide weekly product status reports
  • Ensure that the product/trading strategies are supported by the acquisition/marketing strategy for all trafficked channels - including SEO, PPC, Affiliates and Display working with 3rd party agencies
  • Ownership of on-site search, with responsibility to analyze usage, disseminate insight to the wider ecommerce team and optimize
  • Ownership of on-site merchandising, driving cross-/up-sell to increase UPT and AOV, with responsibility to analyze the impact
  • Collaborate with the e-Commerce team on optimizing the website customer experience / journey, feeding into decisions on content, functionality and layout across the site (e.g., homepage, navigation, PDP)
  • Collaborate with the CRM manager, feeding into the CRM strategy, email planning and segmentation / personalization from a stock and product perspective
 
CANDIDATE PROFILE
  • University Degree in Marketing
  • Proven experience in e-Commerce management within a Retail environment
  • Experience in using Google Analytics, HubSpot, MailChimp
  • Excellent numerical and analytical skills with a commercial drive
  • Strong communication skills
  • Excellent organizational and project management skills essential
  • Technical experience with e-Commerce platforms
  • Knowledge of digital marketing channels
  • Excellent attention to detail
  • Work well under pressure to meet tight deadlines and support the business objectives to drive profitability
 
COMPANY BENEFITS
  • Attractive remuneration package based on skills and experience
  • Flexible working hours
  • Remote working
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Zoe Andreou, zoe@grsrecruitment.comquoting the above job reference or call +357 25 342 720 for further information.
 
Job Summary
  • icon
    29 April 2021
  • icon
    Permanent
  • 1104
  • zoe@grsrecruitment.com