A successful and growing tech product company are working with GRS to recruit an IT Help Desk Officer in Limassol. The successful candidate will be fluent in English and have a minimum of 1 year experience in a similar role. If you have the necessary skills and experience, we look forward to receiving your CV for this Limassol based IT Help Desk Officer role.
MAIN DUTIES AND RESPONSIBILITIES
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Serve as the first point of contact for customers seeking technical assistance over the phone or email.
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Assist users with internal and mainstream applications including Microsoft Office.
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Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware.
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Remotely accessing hardware or software for clients to make changes and fix problems.
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Maintenance of computer equipment, including networks, database and web.
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Provide accurate information on IT products or services.
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Record events and problems and their resolution in logs.
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Train incoming staff.
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Assist with other departments projects.
CANDIDATE PROFILE
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BSc/BA in IT, Computer Science, or relevant field
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Proficiency in English
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Previous experience 1-2 years in a similar role.
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Good understanding of computer systems, mobile devices, and other tech products
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Strong organizational and Analytical skills.
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Excellent Communication skills.
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Ability to work as part of a team.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Elysseos Odesseos,
Elysseos@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.