On behalf of our client, an innovative technology solutions firm GRS are recruiting an IT Operations Engineer to join their team. The successful candidate will have at least 1-2 years previous IT related experience, as well as a bachelor’s degree in computer science or another related field. If you are a motivated individual who is ready to be part of a team who will help you grow and develop your career, GRS look forward to seeing your CV today for this IT Operations Engineer role.
MAIN DUTIES AND RESPONSIBILITIES
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Onboard, administer and perform operational tasks on customers’ cloud and security environments.
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Liaise with clients to support and provide value through IT managed services.
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Ensure to guide customers on all aspects of systems and networks security throughout all tasks.
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Proactively provide preventive maintenance and service enhancements to customers’ managed environments including systems, networking, security, and cloud.
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Develop a strong customer relationship, ensuring repeat business and customer satisfaction.
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Administer remote monitoring and management systems including responding to alerts, monitoring of dashboards and periodic system reviews.
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Work alongside team members to maintain and update appropriate customers’ documentation.
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Keep an open line of communication with customers, updating them on incident progress and notifying them on agreed upcoming changes.
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Proactively seek ways to leverage technologies with a view to enhance efficiency, reliability, and security.
CANDIDATE PROFILE
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A can-do attitude, a desire for continuous learning, and a passion for teamwork.
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Bachelor’s degree in computer science or a related field.
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An advantage is to hold IT industry certifications like Azure Administration or Microsoft Security Administration.
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Enthusiastic about technology with ideally 1 to 2 years of IT related experience.
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A good understanding of how technology is used to provide IT services, good technical diagnostic skills with attention to detail and familiarity with Azure and M365 portals.
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A strong communicator, able to express yourself and your thoughts to your team in a cooperative and constructive manner.
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Provide excellent customer service and have strong client relations skills.
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Consider yourself to be an open-minded and a self-motivated person, who is very capable of working on own initiative, but also enjoys working as part of a team.
COMPANY BENEFITS
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Benefit from an environment which promotes open communication, learning and personal development.
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An energetic team of IT experts who are always ready to help and support you in your progression.
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The opportunity to train and remain fully conversant with industry developments including Microsoft technologies.
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Competitive Salary.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Peter Michael, peter@grsrecruitment.com quoting the above job reference or call
+356 2778 0664 for further information.