IT Service Desk Specialist

icon Nicosia
icon IT/Telecoms



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On behalf of our client, a well-established real estate company with operations in Europe and US, GRS are seeking to recruit an IT Service Desk Specialist for their Nicosia based offices. Our client employees over 100 people and offers more than 20 applications supporting operational businesses in their daily work. This is an excellent opportunity to work with an enthusiastic, multicultural and dynamic team. If you have the necessary skills and experience, then GRS are looking forward to receiving your CV for this Nicosia based IT Service Desk Specialist role.
  • Responsible for IT department and secure a good experience for users in need of assistance
  • Monitor incoming tickets and provide quick and efficient solutions, as well as following up on actions
  • Ensure all cases are processed, updated and resolved within the required SLA
  • Responsible for inventory of hardware and maintain an updated stock status
  • Configure and restore clients during onboardings and offboarding’s
  • Provide rapid IT support both remotely and at the local office
  • Document internal and public articles (how to) for the IT department and end-users
  • At least 2 years in an IT service desk role or similar
  • Proven experience in Active Directory, Azure and Microsoft 365
  • Knowledge of troubleshooting in Windows
  • Experience of managing and configuring devices
  • Team player with the right attitude of working towards established goals
  • Fluent in written and spoken English
  • Attractive remuneration package
  • Career development
  • Pleasant working environment
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Charalambos Iasonos, quoting the above job reference or call +357 25 342 720 for further information.


Job Summary
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    6 March 2023
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  • 4437
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