On behalf of our client, a leading provider of online foreign exchange and CFD trading, spread betting and related services, GRS are currently seeking to recruit a Junior Sales Associate for their team in Nicosia. The successful candidate will speak native level Italian and fluency in English, with a basic knowledge of the financial markets. If you hold the relevant skills and experience and are ready to work within a professional and dynamic environment, then this position is for you! We look forward to receiving your CV for this Nicosia based Junior Sales Associate role.
MAIN DUTIES AND RESPONSIBILITIES
-
Assisting the Sales department(s) with general sales administration duties.
-
Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s.
-
Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc.
-
Provide our clients with best-in-class service on phone, chats and email.
-
Intelligently articulate financial and market-related concepts.
-
Go beyond customer service i.e., skillfully probe for, listen and understand clients’ needs to provide resources and solutions to improve their trading experience and results.
-
Consistently take initiative to learn about the markets, FX industry and new company platforms and products such as the company Trading Station, Meta Trader 4 or the latest iPhone, iPad release.
-
Be a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume and client feedback.
-
Consistently achieve specific deposit, retention and customer satisfaction benchmarks.
-
Act upon constructive criticism to improve on-desk client conversations and to build on personal and department-wide performance figures.
CANDIDATE PROFILE
-
A recent Bachelor’s degree or be an undergraduate.
-
Strong writing skills and can speak fluently, persuasively and clearly in English.
-
Strong writing skills and can speak fluently, persuasively and clearly in Italian; other European languages would be an additional advantage.
-
A high level of computer literacy i.e. Microsoft Word, Excel, PowerPoint, Databases/CRM’s.
-
Strong written and verbal communication skills.
-
An excellent attention to detail.
-
The ability to think quickly and problem-solve in real-time.
-
A personable, customer-focused manner.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Nikoletta Constantinou,
nikoletta@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.