Italian Speaking Retention agent

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#3693

 

GRS is working with a CySec regulated brokerage looking to recruit an Italian speaking Retention agent for their offices in Limassol. The successful candidate needs to have great communicational skills and be able to assist newly registered clients and follow up with their trading activities. If you are interested in your next opportunity and to be part of a promising team, apply now!
 
MAIN DUTIES AND RESPONSIBILITES
  • Outgoing calls to newly registered clients, present company services
  • Identify and assess customers’ needs
  • Provide accurate, valid and complete information
  • Keep records of customer interactions and process customer accounts in database
  • Follow communication procedures, compliance guidelines and policies
  • Engage and retain customers for long-term trading
  • Ability to work shifts depending on the dedicated market
CANDIDATE PROFILE
  • Higher education is preferred
  • Experience in a similar role is preferred
  • Fluency English plus Italian is a must  
  • Computer literacy and familiarity with CRM systems
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication and presentation skills
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to. 
 
To apply for this position, please email your CV to Eleni Kyriakou, eleni@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
 
Job Summary
  • icon
    24 June 2022
  • icon
    Permanent
  • 3693
  • Eleni@grsrecruitment.com