On behalf of our client, a well-established and fast-growing Forex Broker Company, GRS are recruiting a Japanese speaking Support Representative to join their team on a remote basis. The successful candidate will be fluent in Japanese along with strong communication skills in English and previous experience in a similar position would be considered an advantage. If you feel you have the necessary skills and experience, we look forward to receiving your CV for this Remote based Japanese Support Representative role.
MAIN DUTIES AND RESPONSIBILITIES
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Provide customer service in professional manner to our Japanese clients
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Develop friendly and constructive relationships with clients to increase the customer satisfaction
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Identify the issues and take swift, necessary actions to solve them
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Handle multiple tasks simultaneously
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In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
CANDIDATE PROFILE
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Previous experience in a similar position will be considered as an advantage
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High fluency in Japanese and English with excellent written and verbal communication skills
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Good communication and monitoring skills
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Strong sense of professionalism, organisational and analytical skills
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Self-learner and highly motivated individual
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Willingness to do morning, afternoon and night shifts on a weekly basis
COMPANY BENEFITS
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Quarterly bonuses based on personal performance
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Corporate fund
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Discretionary yearly bonus based on company's performance
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Discount benefit card scheme
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Training opportunities for growth and expansion of knowledge
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Paid 21 days holidays per year
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Annita Paliou, annitap@grsrecruitment.com quoting the above job reference or call
+357 25342720 or further information.