Mandarin or Cantonese Speaking Junior Assistant

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A leading Residency & Citizenship company is looking for a Mandarin or Cantonese speaking Junior Executive to join their team in central Malta. You will give assistance in identifying and engaging potential clients and providing professional advice to international high-net worth individuals in relation primarily to residency and citizenship. The ideal candidate will have 2 years’ experience in a professional sales/ advisory environment with fluency in both written and spoken English and Chinese. If you feel you have the necessary skills and experience for this role, then GRS look forward to receiving your CV for this Malta based Mandarin or Cantonese speaking Junior Executive role.
  • Responsible for the client's journey and any other services derived from it, whilst always ensuring client satisfaction
  • Compiling residency applications in the shortest timeframe possible while ensuring compliance with the government regulations
  • Proactively reviewing the status of client files to ensure the standards of the company are adhered to in respect to timeframes and following up as required
  • Liaise with MIIPA, MRVA, Identity Malta, Maltese diplomatic representations and any other relevant government authority or service providers (such as insurance brokers, translation agencies, real estate agents, banks)
  • Ensure that communication with clients and stakeholders is clear and concise and it is done in a professional and timely manner
  • Prepare, conduct, and lead meetings effectively while following the meeting agenda, take minutes, and ensure that follow-ups are sent on a weekly basis
  • Knowledgeable about the current residency/citizenship legislation and keeping abreast with any developments with regards to the relevant residency and citizenship programmes and/or legislation and regulations
  • Perform any routine administrative duties as required and any other tasks such as reports, as deemed fit by the Manager
  • Support and adapt to changes in service in response to business needs
  • Ad hoc work as required
  • Minimum of 2 years’ experience in a similar role with fluency in both written and spoken English
  • Medium user level in Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)
  • Punctuality and reliability, effective multi-tasking skills, ability to work calmly under pressure with a meticulous attention to accuracy and detail
  • Work consistently within established timelines and ensure strict compliance with all applicable deadlines
  • Excellent interpersonal skills and customer service and a proven ability to work in a collaborative, international and team-oriented environment
  • Individual contributor who takes initiative and has a proven ability to make sound decisions, prioritize competing responsibilities
  • Communication - timely follow up to email, calls and customer inquiries and responsive attitude towards colleagues and senior management. Correspondence to be acknowledged within 1 working day from receipt and replied to within 2-3 working days from acknowledgement
  • Normal office hours are from 8:00/8:30/9:00 to 16:30/17:00/17:30, with a minimum thirty (30) minutes break during the day. In the absence of a coworker who may be on sick/vacation leave, normal office hours are from 8:00/8:30 to 16:30/17:00 with a minimum thirty (30) minutes break during the day. Fridays finish at 14:30. (Business needs and requirements will always supersede this).
  • Company mobile
  • Free parking
  • Health insurance
  • Work remotely on Wednesdays!
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Laura Constantinou, quoting the above job reference or call +356 27780664 for further information.










Job Summary
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    27 September 2022
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  • 4315
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