Merchant Account Manager

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On behalf of our client, a successful service provider company based in Limassol, we are hiring a Merchant Account Manager. The successful candidate will have at least 3 years of proven experience in a similar leading role within the high-risk merchant industries and have outstanding working knowledge of online payment and/or risk management systems. If you believe that you have the relevant experience and qualifications, then we look forward to receiving your CV for this Limassol based Merchant Account Manager role!
  • Manage service providers applications, commercials, and agreements is in line with the different stake holders’ requirements.
  • Perform KYB review on service providers.
  • Create and/or Organise service providers information logging, reporting, and sharing processes.
  • Perform research, analysis and presentation of new payment and risk management solutions to the head of department according to the current business needs and growth strategy.
  • Be on top of new payments and risk management solutions and trends within the industry.
  • Develop strong professional relationships with business partners, all customer-facing departments, finance, and compliance teams.
  • Keep suppliers up to date with relevant company business needs and requirements.
  • Regularly initiate performance and cost analysis on tools and department procedures.
  • Perform payment methods configurations and testing.
  • Perform various computations, reconciliations and produce relevant reports.
  • Contribute to ensure the overall readiness of all departments for the launch of new ecommerce products and functionalities.
  • Be one of the points of contact for internal stakeholders for high level queries and ensure stakeholder reports are always kept up to date.
  • Constantly develop self to increase personal contribution to the role.
  • Solid demonstrated working knowledge of at least 3 of the 5 below points:
    • Project and tasks management.
    • Platforms/systems technical implementation and optimisation.
    • Business relationship management.
    • Online payment and/or Risk management systems.
    • Business Analysis and process optimisation.
  • At least 3 years of proven experience in a similar leading role within the high-risk merchant industries.
  • Fluent in English, spoked and written
  • Proficiency with Microsoft Office applications, particularly Excel
  • Other skills:
  • Good planning, organizational and time management skills, including ability to estimate effort and duration of Project Management tasks
  • Coaching and Team Leading skills.
  • Meticulous, takes initiative and possesses good analytical skills.
  • Efficient Recruitment.
  • Organised, efficient, and looking to succeed within a results-driven team.
  • Attention to details, inquisitive nature and confident in the decision making.
  • Self-starter and able to work without direct supervision.
  • Ability to motivate oneself and others in challenging conditions.
  • Flexibility to work on call evenings and/or weekends if needed.
  • Breakfast items daily
  • Free Lunch 3 times/week
  • Work from Home plan
  • Group Medical Plan
  • Flexible Working Hours
  • Personal Development allowance
  • Annual Bonus based on Performance.
  • Free Transportation
  • Friday Drinks
  • Quarterly Group events
  • Relocation allowance to Cyprus
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Kristina Razorenova, quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
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    15 December 2022
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  • 4143
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