On behalf of our client, an international Gaming company GRS is recruiting Nordic Speaking Customer Support Agents to join their team in Malta. We are looking for individuals who are natural communicators through email, online chats, and calls with a high fluency in either Danish, Finnish, or Swedish. If you feel you have the necessary skills and experience, then GRS look forward to receiving your CV for these Malta based Nordic Speaking Customer Support Agents role.
MAIN DUTIES AND RESPONSIBILITIES
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Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries
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Providing customers with the best level of service.
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Taking on board feedback, learning, and constantly enhancing your already incredible skills.
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Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.
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Be an amazing team player every day.
CANDIDATE PROFILE
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Fluency in English with one of the following additional languages: Danish, Finnish or Swedish (both written and spoken)
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Thrive at multi-tasking.
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Master new skills quickly.
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Positive attitude.
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Flexible to change in an ever growing / dynamic environment.
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A keen eye for detail.
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Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).
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Experience and a passion in dealing with customers.
COMPANY BENEFITS
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Full training will be given.
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Cool offices, centrally based in Malta
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Career progression opportunities
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27 vacation days.
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Monthly happy hour!
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Company events/incentive days
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Private health insurance.
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Free eye testing.
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Anniversary rewards.
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Generous performance-based prizes to reward outstanding achievements
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call
+356 27780664 for further information.