GRS Recruitment is excited to partner with a dynamic logistics company based in Limassol, seeking a dedicated Operations Manager to join their team. This is a fantastic opportunity for a professional with a background in commercial operations, ideally with experience at a director level, to make a significant impact within a close-knit private company. The Operations Manager at Gezairi Cyprus will oversee daily operations, focusing on commercial management, control, audit, and market growth. This role requires strategic thinking, leadership, and excellent communication skills to manage a team, and client relationships, and drive the company's market share. If you’re ready to take the next step in your logistics career and believe you possess the skills and experience we're seeking, we invite you to apply now. Join a forward-thinking company where your expertise will truly make a difference.
DUTIES AND RESPONSIBILITIES
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Ensure that all department policies and procedures are implemented
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Manage and develop the team members.
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Foster a collaborative and accountable team environment.
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Develop and execute strategies to increase market share.
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Implement sales and marketing objectives to drive business growth.
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Maintain strong client relationships and ensure high customer satisfaction.
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Conduct regular customer visits to understand needs and foster retention.
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Assist clients with claims and provide effective resolutions.
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Monitor and control departmental expenditures to ensure budget conformity.
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Support timely collection of overdue balances and supervise jobs closing
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Supervise vessel operations with terminals and ship planners.
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Ensure compliance with regulations through accurate documentation and pre-arrival submissions.
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Prepare and present productivity and performance reports to senior management.
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Produce operational reports, including terminal and vessel operations reports.
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Negotiate favorable terms with clients, carriers, and agents.
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Contribute to acquiring new business deals and growth.
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Ensure compliance with relevant legislation and conduct regular audits.
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Stay updated on new technologies and regulations.
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Implement strategies to maintain operational efficiency and competitive advantage.
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Oversee vessel operations, including berthing and crew changes.
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Ensure adherence to operational guidelines by the yard team.
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Lead and execute special projects and initiatives as directed by senior management.
CANDIDATE PROFILE
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Business Administration or Management or Transportation and Logistics education an MBA is a plus
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A minimum of 15 years of experience in the Freight Forwarding field ideally with 5 years in a supervisory position
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Positive attitude
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People-oriented
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Office job with frequent exposure to the projects, flexitanks, and NVOCC field.
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Travel to meet clients and get new business deals when required.
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Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the Group.
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Ability to organize and plan own work.
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Excellent attention to detail, with the ability to maintain a high level of accuracy.
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A flexible, pro-active approach to work including the ability to priorities and re-prioritize.
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Ability to work on own initiative.
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Ability to deal with sensitive information with discretion and to maintain confidentiality.
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Demonstrate a professional manner at all times and possess the ability to remain calm under pressure.
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Detail-oriented
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Organized and efficiently manages time
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Tactful
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Team leader
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Alex Evangelides, alex@grsrecruitment.com quoting the above job reference or call +357 25 3427 21 for further information.