GRS Recruitment are searching for an Operations Manager to join a well-known Retail Brand. The successful candidate will be responsible for the day-to-day operation of the countries you will be in charge of and to ensure more productivity and less conflicts with countries and internal departments. You will also be involved in planning and implementing effective rules and internal procedures to specific accounts. If you offer a background within the retail sector and are looking for a new challenge, please reach out to Hayley at GRS Recruitment for more information.
MAIN DUTIES AND RESPONSIBILITIES
-
Direct and supervise retail staff across several retail outlets to ensure they meet set objectives.
-
Provide training to retail employees to develop their skills and enhance their job performance.
-
Ensure compliance with company policies and procedures.
-
Provide solutions that address performance issues in a timely and effective manner.
-
Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele.
-
Contact store managers and other retail staff to communicate relevant information.
-
Mentor and motivate sales staff to put in their best in order to achieve financial goals.
-
Develop and implement budget and plans for retail operations.
-
Visit retail establishments to ensure efficient and effective management as well as high performance sales.
-
Develop policies for the merchandising of goods in retail stores.
-
Monitor inventory levels to determine the need for stock supply at each retail outlet.
-
Set and regulate product pricing using results of market and demand analysis.
-
Ensure compliance with health/safety policies and procedures at retail sites.
-
Listen to customer complaints to address & resolve their issues.
-
Evaluate operational and financial records to determine sales performance of a retail store.
CANDIDATE PROFILE
-
Educated to degree level or the equivalent in Business/ Marketing Degree.
-
Extensive experience with the retail sector at the management level.
-
Previous experience working with a luxury retail brand.
-
Fluent in English, Arabic, and French is an asset.
-
Solid Presentation skills.
-
Strong communication skills.
-
Ability to operate in diverse cultural environments.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle,
hayley@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.