An international service provider with offices in Larnaca is looking for a Payments Agent to join their team. The successful candidate will have at least 1 year of relevant experience and have good knowledge of KYC and anti-fraud policies. If you are interested in joining an international team with a friendly environment, then we look forward to receiving your CV for this Larnaca based Payments Agent role.
MAIN DUTIES AND RESPONSIBILITIES
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Payments investigations
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Proactively find players receiving bonuses which they are not eligible for, applying appropriate processes to resolve the issue
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Suggest improvements to tools and procedures
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Professional handling of all related customer and support queries
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Process incoming and outgoing customer payments, in a timely and error-free manner
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Follow up and payment-related issues or customer queries proactively
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Liaising with third parties such as payment service providers
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Independently determine fraudulent activity and act according to agreed procedures with regards to transactions acceptance, account blocking and further checks
CANDIDATE PROFILE
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Graduation of high school or post-secondary school
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Work Experience preferably one year
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Strong communication skills
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Good organizational skills
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Meticulous with a high level of attention to detail ability to meet deadlines ability to work well with others and be a team-player understanding and implementing KYC and anti-fraud policies;
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Knowledge of Internet related software & Microsoft Office applications
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.