Payments and Fraud Manager

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GRS are working with one of the leading full-service providers in the online gaming sector, to hire a Payments and Fraud Manager for their operation based in Limassol. If you have similar experience in a previous role, we look forward to receiving your CV today for this Payments and Fraud Manager role at a company who believes in building long-lasting relationships.
  • Manage Risk, Payments & Fraud (RPF) department including the structural and strategical set-up of the department
  • Review and draft policies, annual plans, operating and working procedures
  • Perform data analysis and prepare intelligence reports
  • Support team-leads with anti-fraud training materials and guide them in the delivery of training including a training plan and progress report
  • Respond to inquiries of business units regarding fraud & risk management issues
  • Conduct fraud risk assessment on new products and services
  • Fraud analysis and development of adequate anti-fraud initiatives and strategy
  • Manage fraud detection tools, while creating rules and analyzing fraud patterns
  • Ownership of chargeback analyzes, requirements management as well as market and competition monitoring for trends in the area of fraud
  • Responsible in aligning RPF operational strategy with company strategy and making sure that prioritization is in place for year planning and long-term planning
  • Operational management of current and future RPF team resources
  • Coach and stimulate the team leads to develop themselves and grow to next level performance and to apply the same with their teams
  • Achieve a uniform and high level of performance within the teams by setting up Quality assurance standards together with the team-leads
  • Making sure that the team focusses on the right targets by setting team KPI’s with the team-leads
  • Support the business with launching new brands, channels and products
  • Work closely and improve processes with other departments, particularly AML, CS, Payment, Compliance and more
  • Previous manager level experience in a Fraud/Risk/AML role from within gaming
  • Excellent leadership and decision-making skills
  • Previous experience with managing fraud/risk tools
  • Organizational skills and ability to work on own initiative.
  • Reliable, high level of integrity and hands-on mentality
  • Strong analytical capabilities
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Peter Michael, quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
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    17 October 2022
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  • 3738
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