Payments Operations Manager

icon Malta
icon Banking & Finance



A leading Financial Institution, licensed to offer Cards is looking for a Payments Operations Manager to join their team in Malta. You will report to the Chief Officer Centralized Operations and will oversee the critical centralized payment function of the Bank. The ideal candidate will a minimum of 5 years’ experience in a similar role and it is highly advantageous if you have experience with correspondent banks, SEPA, SWIFT and Payment Service Providers. If you feel you have the necessary skills and experience, then GRS look forward to receiving your CV for this Malta based Payments Operations Manager role.

  • Take full ownership of the team handling the daily processing of outgoing and incoming payments including manual, single, batch, SEPA, Target2, SWIFT and third party payment providers
  • Ensures all payments are handled within internal / external rules & standards, internal / external cut-off times and internal product requirements
  • Ensure adherence to the Bank’s payments related policies
  • Instil a culture of controls, where all critical processes are checked and measured on a daily basis
  • Oversee daily system monitoring, third party invoicing and settlements and all relevant reconciliations
  • Continue growing the internal chargeback and fraud management function
  • Responsible of the Bank’s relationships with all related third parties including EBA, SWIFT, Correspondent banks and third party payment providers
  • Together with the CCOO ensure resilience of processes by suggesting improvements and establishing new systems and / or relationships
  • Manage internal relationships with other operational departments including Sales, Collections and Cards in relation to payments operational matters
  • Perform analysis and propose improvements to current work practices with a focus on system automation
  • Work closely with the Project Management team for all related payments projects as project sponsor and subject-expert
  • Work closely with the Bank’s compliance department to ensure adherence with all relevant laws and regulations
  • Take ownership of all related documentation including related Terms and Conditions, Internal Policies and Procedures, Internal Operational Guides and External User Guides
  • Keep adjourned with industry standards especially in relation to country specific Payment Behaviour and Card Scheme Mandates
  • Bachelor’s or Master’s degree in Banking, Business or equivalen

  • 5+ years’ minimum experience within a similar banking role;

  • Exceptional communication and organisation skills

  • Ability to manage multiple tasks in a fast paced, deadline driven environment

  • Ability to manage time and prioritise work

  • Ability to work on own initiative.

  • The following are considered an asset:

  • Experience with correspondent banks, SEPA , SWIFT and Payment Service Providers

    • Experience in a Bank’s Treasury Department

    • Experience with Navision or Business Central

    • General accounting experience


Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.

To apply for this position, please email your CV to Laura Constantinou, quoting the above job reference or call +356 2778 0664 for further information.





Job Summary
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    16 May 2022
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  • 2743