Platform Support Officer

icon Limassol
icon Forex



GRS Recruitment is working in partnership with an international Forex brand in Limassol who are currently searching for a Platform Support Officer to join their trading team. The successful candidate will help to maintain and support the trading platform and infrastructure, work closely with all relevant departments and provide them will all necessary support required to run the trading platform. For this role the successful candidate will be able to work rotational shifts (24/5) and have an advanced knowledge of excel with a passion for trading. If this sounds like the role for your please reach out to Annita Paliou  at GRS Recruitment for more information.
  • Install and configure MT4/MT5 servers, backup server and Access points
  • Perform periodic MT4/MT5 updates
  • Coordinate with infrastructure team to perform operating system level and other software updates
  • Monitor and maintain all MT4/MT5 Servers and associated products
  • Manage MT5 Gateways
  • Manage MT4 plugins
  • Generate reports from MT4/MT5 platforms
  • Provide cross department assistance and ensure all tickets are answered in timely fashion
  • Involve in trading platform related projects
  • Support PXM and One Zero technology
  • Day to day monitoring of  MT4/MT5 platforms and other trading applications
  • Manage and ensure seamless operation of MT4/MT5 platforms and other
  • Investigate and resolve various incidents relating to trading systems as L1
  • Report system bugs to L2 support
  • Basic knowledge of MS Excel including pivot tables
  • Basic knowledge of the financial markets beneficial, good mathematical ability a must
  • Any knowledge MT4/MT5  admin and manager is desirable
  • Robust personality; ability to manage pressure and a flexible, amicable personality
  • Fluency in English is mandatory; a second language is useful
  • Able to work in a fast-paced environment
  • Ability to work under pressure efficiently
  • Basic   IT background
  • Basic knowledge of TCP/IP and LAN/WAN
  • Basic knowledge of security/firewalls rules
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV toAnnita Paliou , quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    17 May 2022
  • icon
  • 3262