", "employmentType": "FULL_TIME", "hiringOrganization": { "@type": "Organization", "name": "GRS Recruitment", "sameAs": "https://jobs.grsrecruitment.com/", "logo": "https://jobs.grsrecruitment.com/webdocs/GRS/CompanySettings/1/Social_Sharing_Logo/GRS logo 2019 black red bar.png"} , "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Limassol", "addressRegion": "CYPRUS"} } , "title": "Pre-Sales Engineer", "validThrough": "2021-12-30", "url": "https://jobs.grsrecruitment.com/job/presales-engineer-2013.aspx"} Pre-Sales Engineer Job in Limassol Cyprus | GRS Recruitment

Pre-Sales Engineer

icon Limassol
icon IT/Telecoms
JOB DESCRIPTION

Ref#2013

 

An international Company offering innovative, efficient, and functional solutions in the fields of digitalization, automation and navigation systems, is currently looking to expand their team in Limassol and are recruiting for a Pre-Sales Engineer. The ideal candidate will work closely with the sales team to prepare suggestions and presentations specifically addressing customer needs and ensures the solution design is aligned with business requirements. If you have relevant experience and are looking to further enhance your skills and advance your career in such a flourishing sector, send us your CV today!
 
MAIN DUTIES AND RESPONSIBILITIES
  • Actively supports customers with technical issues that may arise by implementing the chosen solution. Troubleshoots and conducts root cause analysis. Identifies and provides timely solutions wherever possible.
  • Records and clearly documents customer requirements.
  • Proposes the technical solution according to customer requirements, evaluates the degree of customer satisfaction and proposes solutions for maximum value for both customer and business.
  • Ensures to document and report to the Technology teams any necessary changes required to our solutions and products following feedback from the customers to meet their requirements and/or market needs.
  • Ensures the contribution of all interested parties on behalf of the client. Adapts the proposed solutions as necessary to ensure appropriate support.
  • Provides guidance and professional development to team members or other departments to enhance their knowledge of the Company’s products, know-how and technical sales skills.
  • Indirectly seeks to further develop sales opportunities for the Company. Works with the sales team to ensure effective coverage and monitoring of these opportunities.
  • Monitors customer support for proposed technical solutions during the sales process and notifies relevant individuals or groups of potential risks and the risk of unsuccessful completion of the agreement.
  • Delivers all the necessary technical information to the various departments of the company once a sale has been completed or a contract has been signed.
  • Continuously communicates with customers. Properly manages expectations to avoid escalations.
  • Supports relevant customer service teams with technical solutions to new project/contract implementations.
  • Helps the Sales team and other groups such as marketing with technical queries as required.
  • Describes the core content for technical manuals, instruction manuals for users and administrators for the services and products provided by the company.
CANDIDATE PROFILE
  • University graduate in Computer Engineering, IT, or related disciplines.
  • Relevant experience in a similar position. Experience in the Maritime industry will be considered as an advantage.
  • Excellent knowledge of the English Language.
  • Good Networking experience and knowledge.
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines.
  • The ability to work under pressure and to tight deadlines.
  • Good organizational and time management skills.
  • A keen eye for detail and a result-driven approach.
COMPANY BENEFITS
The Company offers 13th salaries plus medical insurance.
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Nikoletta Constantinou, nikoletta@grsrecruitment.com quoting the above job reference or call +357 22 76 93 69 for further information.
 

 

Job Summary
  • icon
    30 November 2021
  • icon
    Permanent
  • 2013
  • nikoletta@grsrecruitment.com