A company which provides assistance and advise to Gaming companies is searching for an Receptionist / Administrative Assistant to join their team in Malta. You will form part of the facilities team and shall ensure a timely response of all queries and requests by third parties and internal requests. The ideal candidate will have a diploma level of education and have at least 2 years’ experience in a customer care related role. If you feel you have the necessary skills and experience for this role, then we look forward to receiving your CV for this Malta based Receptionist / Administrative Assistant role.
MAIN DUTIES AND RESPONSIBILITIES
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Answer telephone calls in a professional and polite way and direct the caller to the appropriate associate.
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Send online ticket to employee’s mailbox when the employee is not available to respond.
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Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
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Greet and direct visitors.
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Directs visitors by maintaining employee and department directories; giving instructions.
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Maintains security by following procedures; monitoring logbook; issuing visitor badges.
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Answer inquiries made at the desk.
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Coordinates the pick-up and delivery of express mail services (FedEx, DHL, etc.)
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Coordinate all outgoing mail and log all mail.
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Maintains safe and clean reception area by complying with procedures, rules, and regulations.
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As an integral member of the Authority, work closely with every other member of the staff to ensure efficient and friendly operation of the front desk
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Assists with other related clerical duties or any other task as directed by the Deputy CEO and COO.
CANDIDATE PROFILE
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At least 2 years prior experience in a customer care related role
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Ability to work under pressure in a fast-paced and changing environment
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In possession of good market knowledge
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Thinks and acts strategically
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Leads and develops others
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Takes ownership and actions
COMPANY BENEFITS
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Great salary
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Excellent offices
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Annual fitness allowance of €100;
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Study leave (40 hours annually) and exam leave;
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Private Hospital Health Insurance cover and subsidised rate for dependents sharing the same residential address;
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Flexible working hours – starting time anytime between 7:30 and 9:30 (total workday of 8.5 hrs);
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Remote working 2-3 days per week.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 2778 0664 for further information.