Retention Agent

icon Malta
icon Sales & Marketing
JOB DESCRIPTION

Ref#331

 

On behalf of our client, a global service provider for online lottery gaming, GRS are recruiting a Retention Agent to join their team in Malta. If you feel you have the necessary skills and experience, then we look forward to receiving your CV for this Malta based Retention Agent role.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Promote the company’s products and services
  • Retention – continuous relationship management (Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
  • Meet targets and deadlines, within a goal-oriented environment
CANDIDATE PROFILE
  • Fluency in English
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent Communication
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Laura Constantinou, laura@grsrecruitment.com quoting the above job reference or call +356 27780664 for further information.
Job Summary
  • icon
    12 April 2021
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    Permanent
  • 331
  • laura@grsrecruitment.com