Risk and Payments Agent

icon Limassol
icon Banking & Finance
JOB DESCRIPTION

Ref#852

 

GRS are working in close partnership with a well-established online marketing company based in central Limassol. Our client is looking for a motivated and dynamic Risk and Payments Agent to join their team. This company has been established in Cyprus for over 5 years and is a leading provider in online gaming content and gaming platforms. If you would like to apply for this role, we look forward to receiving your CV today.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Monitoring customer accounts to detect fraudulent patterns
  • Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss
  • Utilization of fraud and payments systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit
  • Reviewing and processing all withdrawal requests
  • Contributing and ensuring compliance
  • Resolving customer queries
  • Interacting with other departments as necessary to meet client’s needs
  • Maintaining professionalism at all instances
CANDIDATE PROFILE
  • Able to work 24/7 shifts on rotation
  • Experience preferred but not mandatory
  • Excellent command of English language
  • Attention to details and quality of work
  • European citizenship
COMPANY BENEFITS
  • Career development
  • 21 day’s annual leave
  • Group Medical Scheme
  • Complimentary lunch
  • Team Building Activities
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
 
Job Summary
  • icon
    26 November 2021
  • icon
    Permanent
  • 852
  • hayley@grsrecruitment.com