GRS are working with a well-established international company in the iGaming industry and we’re seeking a Risk and Payments Agent to join its team in Limassol. The company provides full turnkey solutions for online casino and sportsbook operators. The successful candidate will process new account openings and KYC documentation and monitor transactions and accounts to detect fraudulent activity.
DUTIES AND RESPONSIBILITIES
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Process new account openings and KYC documentation
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Monitor transactions and accounts to detect fraudulent activity
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Handle communication with banks and payment providers
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Investigate and report suspicious activities
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Process withdrawals and amend client account information
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Support compliance efforts and assist in customer queries
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Collaborate with internal departments to meet customer needs
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Maintain a high level of professionalism and attention to detail
CANDIDATE PROFILE
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Willingness to work 24/7 rotational shifts (08:00–16:00 / 16:00–00:00 / 00:00–08:00)
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Strong command of English (written and verbal)
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Detail-oriented and computer literate (especially in Excel)
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European citizenship required
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Previous experience in a similar role is a plus but not mandatory
COMPANY BENEFITS
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Competitive salary and career growth opportunities
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21 days of paid annual leave
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Medical insurance and complimentary daily lunch
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Paid training, birthday gifts, and team-building activities
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Employee discounts, referral bonuses, and unlimited snacks & beverages
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A supportive and friendly work environment
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Laura Saltyte, lauras@grsrecruitment.com quoting the above job reference or call +357 25 342 734 for further information.