Ready to dive into the dynamic world of online gaming? Join us as a Risk & Sports Agent in Limassol and become part of a team dedicated to delivering top-tier gaming solutions! For over 10 years, our client has specialized in crafting turnkey platforms for online casinos and sports betting, providing everything from Operations and CRM to Gambling Licenses, Payment Processing, and Customer Care. With over 80 global partners and offices in the UK, Malta and Cyprus, they are geared up for continued growth—and we want you to be part of their journey! If you would like any further information, please reach out to Hayley Buckle at GRS Recruitment
MAIN DUTIES AND RESPONSIBILITIES
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Fraud Prevention: Keep a close watch on customer accounts, identifying suspicious activity and maintaining transaction integrity.
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Investigate & Act: Review account transactions and sports-related risks, report on findings, and take steps to minimize losses.
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Optimize Payments: Use fraud and payment systems to boost deposit success, keep chargebacks low, and ensure quick, smooth withdrawals.
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Risk Management: Tackle high-stakes risk tasks and make fast decisions in high-pressure situations to keep our platform safe.
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Customer Support Assistance: Collaborate with Customer Support to handle payment and risk queries, delivering clear, helpful responses.
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Professionalism in Service: Ensure top-notch service for customers and stakeholders alike, meeting business goals with integrity.
CANDIDATE PROFILE
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Experience Welcome but Not Required: Whether you’re experienced or eager to learn, we provide the training!
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Strong English Skills: Fluent in English, both spoken and written.
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Attention to Detail: A sharp eye and commitment to quality are key.
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Tech-Savvy: Comfortable with Excel and quick to learn new systems.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.