Safer Gambling Agent

icon Limassol
icon Sales & Marketing
JOB DESCRIPTION

Ref#4448

 

GRS Recruitment is working closely with an online gaming company based in Limassol that are searching for several talented and passionate online agents to join the team. If you are happy to work rotational shifts and are looking to work with a fun and friendly company reach out to GRS today for more information.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents
  • Taking further actions based on the risk presented by the player directly related to the above for example requesting missing documents and/or placing account restrictions
  • Screening clients/marking players to be screen against the automated system used by the company
  • Take different customer interactions including the request for occupation details
  • Source of Funds/Source of Wealth and input the data into the back-office system of the company
  • Monitor players spending against their known income and take the appropriate action on a case-by-case basis by assessing the affordability of the player
  • Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations
  • Assist in general compliance enquires when requested
CANDIDATE PROFILE
  • Ability to problem solve and multitask
  • Computer literate. Excellent knowledge of Excel and MS Word
  • Excellent command of the English language
  • Being able to fluently converse in Dutch, Spanish or German will be considered an advantage
  • Must be able to work rotational shifts including over nights and weekends
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Hayley Buckle, Hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    5 December 2022
  • icon
    Permanent
  • 4448
  • hayley@grsrecruitment.com
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