GRS Recruitment is working together with a well-established retail company and is looking to recruit a Store Manager in one of their brands in Paphos. The successful candidate should be able to provide high-quality Customer Experience and run a team of professionals. If you are interested to join an amazing brand apply now.
MAIN DUTIES AND RESPONSIBILITIES
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Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market
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Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio
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Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
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Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
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Prepare staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team
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Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged
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Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks, Events, Loss Prevention application, etc.) in a timely and accurate manner
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Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first)
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Oversee the shop's image and ensure its compliance with the brand’s standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room
CANDIDATE PROFILE
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Bachelor’s Degree or High School Diploma
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Previous experience in a managerial role; Previous experience in the industry/retail is a major plus
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Fluency in English and/or Greek
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Proficiency in MS Office
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Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/Ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and Responsible
COMPANY BENEFITS
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Uniform provided by company
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13th salary
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Discount across all company brands in Cyprus
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Bonus according to targets
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Eleni Kyriakou, eleni@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.
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