Surveillance Gaming Agent

icon Limassol
icon Sales & Marketing



GRS Recruitment are working closely with an online gaming company based in Limassol who are searching for a number of talented and passionate online agents to join the team. If you are happy to work rotational shifts and are looking to work with a fun and friendly company reach out to GRS today for more information.
  • Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents
  • Taking further actions based on the risk presented by the player directly related to the above for example requesting missing documents and/or placing account restrictions
  • Screening clients/marking players to be screen against the automated system used by the company
  • Take different customer interactions including the request for occupation details
  • Source of Funds/Source of Wealth and input the data into the back-office system of the company
  • Monitor players spending against their known income and take the appropriate action on a case by case basis by assessing the affordability of the player
  • Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations
  • Assist in general compliance enquires if and when requested
  • Ability to problem solve and multitask
  • Computer literate. Excellent knowledge of Excel and MS Word
  • Excellent command of English language
  • Trustworthiness
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
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    16 April 2021
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  • 686